Stem Installation Manual PV - REV 19
How to install STEM, Inc. hardware
Key Updates on this revision:
- New PowerTrack Logger
- Removed RT1 and SR15 Sensors
- Updated figures, pictures and drawings
- New Junction Box with OVP
- Fleshed out UPS section
For help with commissioning, there are many options:
FREE 1 - Call support at 866-303-5668 option 2, select onsite support and wait or leave a message to keep your spot in the queue
FREE 2 - Schedule a "we'll call you on-site appointment" using our online scheduler tool: https://alsoenergysupport.setmore.com
Cost 1 - Dedicated Remote Commissioning Support - engineering resource to schedule a call with
Cost 2 - On-Site Commissioning Support - Stem sends a certified tech to help with site commissioning. They are not electricians, they do not install hardware.
Site Configuration Help:
Free 1 - Training session about site modeling, schedule here: https://calendly.com/stem-ae
Free 2 - Read and watch videos in the KB about setting up alerts and modelling
Cost 1 - Advanced Site Configuration Service - We ask you to complete a spreadsheet/survey, then our team enters details into PowerTrack for you
Cost 2 - Advanced Site Configuration Plus - We will read your As-Built drawings and pull equipment from there and conversations with you to build your PowerTrack model